Problems with Walgreens today
- Thread starter UpDown
- Start date
scbreed07.06 01:25
When trying to log in I repeatedly get the following message:
"We are sorry for the inconvenience, but this service is currently unavailable. Please try again later."
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Chuk06.06 19:15
I tried to refill prescription. It said that it could not be filled at the location set for my Walgreens even though it is a 24/7 store. So I called the local store (Illinois) and when my wife went to pick it up she had to wait an hour because they filled the prescription in North Carolina. I used scanner on app which normally works to start this chain of events.
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Dev26.05 21:53
All of my RX data is jacked up, its showing I picked up 1500 pills of my scrip 4 times this month, and that they're doing a 30 pill refill right now, as well as one that is stuck on "incomplete", the prices are all off as well. Its usually 60 for 120, it was saying 225 dollars for 90 on one. The price just went up three months ago to 60, used to be 52, but going up to 225, knew that was wrong, and it said that was with insurance, the local pharmacy knows Walgreens doesn't except HN.
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Jmb23.05 14:58
All of my RX data is gone. Had 15 RX. None if them are showing..wtf???
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https://chesneyj26.04 06:35
I have been receiving the following message for around a month: We are sorry for the inconvenience, but this service is currently unavailable. Please try again later.
I can log in via my phone but the mobile app is not as easy to use as the desktop one. I use Firefox for everything and this has not been an issue before. If I use MS Edge, it logs in fine. I won't install Chrome but have to use it at work and it works find there. Why has Firefox suddenly been booted
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Nick21.04 01:21
I'm having the same issue. It keeps telling me my username or password is incorrect but I haven't changed it and can't get the code to reset it.
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Susan Yeatts13.04 06:22
Have been unable to get the password reset code for DAYS a few weeks ago, the site said there was a known issue sending them via text but now they are not being sent at ALL. I wrote down my password when I changed it and I know it's correct, but it won't recognize it and I also can't reset it. Very frustrating.
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Susan Yeatts> Susan Yeatts13.04 06:25
We were trying to reschedule 2nd vaccine since the default scheduled them too far apart for the one that we received. We realize the extra week probably won't hurt us, but we are going to be out of town that week. I was finally able to log in one account and cancel one (interestingly it made a point to note that it canceled both appointments even though one is in the past!) I already scheduled our second dose at Walmart but would like to cancel so someone else can get our spots, and I need to take a look at some Rx stuff but can't get in and it's very frustrating.
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Ebony C28.03 06:31
I tried to log on multiple times. I spoke with website customer service who said they knew of no problems, I tried multiple browsers and could not log on. I tried the app and could not log on. I was advised to change the password. I tried this and no code was ever sent to my email address. So I just gave up and will try again in a very days.
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anney> Ebony C12.04 19:16
same exact thing happening to me today
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Susan Yeatts> Ebony C13.04 06:26
there is definitely a problem. Customer service may not be aware, but there is most definitely an issue
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anon17.03 06:31
Walgreens app and website not working since yesterday (Monday) when I try to sign in to my account, even though I have my password stored. Have tried the "forgot password"/email or text me options countless times. It always says that it was sent but it never shows up. Have checked my spam folder. The "help chat" said I was #121 in line for help with no indication on when help would come. The phone help line just had me on hold forever and said they have an unprecedented number of calls, with no estimated hold time or even a way to have them call you back when someone is free.
FYI- I went for my covid shot 2 days ago (Monday) and the pharmacist happen to mention they had somehow been double-booked with appointments that day. I didn't ask if it was a local or a national issue (tbh, I was just so grateful to get the vaccine).
If I had to guess, Walgreens as a whole is overwhelmed and things have broken. For me, this is mildly frustrating. But for anyone still trying to book a vaccine, this is a real problem and Walgreens IT needs to get on it asap.
I'd communicate this to Walgreens directly, but obviously, I can't. Good luck everyone!
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anon> anon17.03 06:38
forgot to add- when I booked mine and my husband's appt. last week, we both received the email confirming our 2nd dose, but not the first dose. Eventually, hours later, my husband did receive confirmation for his first dose, but I never did. I could still see the 2 doses for me listed in the app (back when the app still worked for me) and I felt reasonably sure I still had the 2 appts. But it wasn't until I checked us both in on vaccine day that I knew for sure. It was very nerve wracking.
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ahsdfjkh17.03 04:17
Vaccine available when search local area . When try to schedule it says "service unavailable please try again later". Been 2 hours with no change.
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anon> ahsdfjkh18.03 00:43
Try this:
1. add an address and gender to your Walgreens profile (https://www.walgreens.com/youraccount/personal_information.jsp)
2. logout and login again
They have a bug where if those are not filled out, it gives the service unavailable error.
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annon16.03 22:41
Vaccine first dose appointments available on website but to make appointment, it's always "service unavailable please try again later". This site is a total fake. Will report it to attorney general in this state. It does not work.
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anon> annon18.03 00:43
Try this:
1. add an address and gender to your Walgreens profile (https://www.walgreens.com/youraccount/personal_information.jsp)
2. logout and login again
They have a bug where if those are not filled out, it gives the service unavailable error.
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Chopper92316.03 16:18
Seems like lately I having more problems with online services being available (prescription refill, adding items to cart, etc.). So frustrating!!
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Chopper923> Chopper92316.03 16:20
*"lately am having..." Should have proofread before posting.
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Kc16.03 01:52
Walgreens down wont accept account info
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wr lomprez15.03 18:39
prescription site at Walgreens is down
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Pimpinahmed4@yahoo.com> wr lomprez21.03 22:33
Is it still down I’m requesting refills online and it’s still not working would you happen to know sir
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Dimple15.03 03:01
Sorry, an unexpected error occurred. Please try again later.
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Dimple15.03 03:00
no one is taking care of site
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Dimple15.03 02:59
https://www.walgreens.com/retailcheckout/shipping-ui, gives error. I have been trying for more than four to six hours.
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Rex09.03 22:40
"We are sorry for the inconvenience, but this service is currently unavailable. Please try again later."
Unable to login to check prescriptions for past 2 days. . It does work using SMS from phone, but functionality is very limited when using the SMS feature.
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anon> Rex18.03 00:43
Try this:
1. add an address and gender to your Walgreens profile (https://www.walgreens.com/youraccount/personal_information.jsp)
2. logout and login again
They have a bug where if those are not filled out, it gives the service unavailable error.
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James09.03 20:32
If you have a Walgreens account call the customer service number and book your appointment. You have to know the phone number associated with your Walgreens account.
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Hrk> James09.03 23:17
But then you get a only confirmation text and if you check your account the appointment doesn’t show up. Anyone else?
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tygercsw09.03 20:08
Login and Live Chat is down
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JLW09.03 19:41
Their Live Chat is down as well.
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JLW09.03 19:34
Tried to call Walgreens for a COVID vaccine appointment, but they want my phone number associated with the account, but since their site sign up is broken, so I couldn't get to the point of adding a phone number to my account! Argh.
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CantUCIMblonde09.03 19:28
Still not working so tried calling pharmacy - been on hold (as of this moment for 25 minutes and no one still comes to line) suggests using the online site. *huge eye roll here
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nrj4619> CantUCIMblonde09.03 21:47
Did you ever get through?
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DynamicEyebrow09.03 19:26
can't login to account on website or app
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bigjim09.03 18:58
You can call in
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a> bigjim09.03 19:06
For what?
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bigjim> a09.03 19:28
To schedule vaccine appt
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JLW> bigjim09.03 19:38
only if you have a phone number associated with your login account. If you're trying to setup an account, you can't at the moment. So without a pre-existing account (with an associated phone number), you cannot call to make an appointment.
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nrj4619> bigjim09.03 21:49
Did it send you to a representative to schedule? I have scheduled by phone with them before and did not have to do that but today was sent to a representative. Nervous I am gonna sit on hold forever and they'll say "no second doses available"
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Hrk> bigjim09.03 23:18
But then you get a only confirmation text and if you check your account the appointment doesn’t show up. Anyone else?
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nrj4619> Hrk10.03 00:00
That is true. We had to do my dad's that way a few weeks ago. He was concerned that that meant it was not guaranteed but when he went they still had it on the books :]
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Hrk> nrj461910.03 00:00
Awesome thank you!
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anon> Hrk17.03 06:45
yes, that happened to me. but they did have me in the book at the local pharmacy.
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J09.03 18:46
If Walgreens can't handle doing vaccinations then they never should have offered to do vaccinations. They wanted the good press but they don't want to spend the money on improving their tech to handle volume.
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N> J09.03 19:26
Agreed...at this stage they could screw up a cup of coffee.
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Pat Burns> J09.03 19:40
It has nothing to do with them wanting to or not to do vaccinations. No matter what technology you used if an overwhelming amount of people sign on to it, the system will lag or the site will colapse.
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A09.03 18:21
what a fuck up! feels like they DON'T want to vaccinate and save lives. First, the appointments were not working. Now, when the appointments seem available, the login is not working! The server seems down due to high volume? really? is the whole country ONLY trying to log in on Walgreens? These people should be held responsible for deaths.
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z> A09.03 18:29
Same
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Cynthia Toupin09.03 18:12
Can't get in even after trying all 4 of the links posted above by Admin
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carol> Cynthia Toupin09.03 18:24
same
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cathy5927@gmail.com09.03 18:05
Cant sign into account. been trying since 8am. same error on my iphone, ipad and laptop "sorry, something went wrong. Were working to resolve issue - please try again later"
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Paul Dorman09.03 17:52
Cannot sign into account
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Heather Ann O'Dell09.03 17:28
Website and app will not allow me to log in.
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Bell04.03 03:46
I tried all 4 links. Still does not work. Walgreen's app is horrible! You need people who can program your app!!!
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Jen03.03 13:35
can't complete online order get "Sorry, an unexpected error occurred. Please try again later."
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cj03.03 02:04
what a piece of junk!!!!!
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Joe02.03 22:05
service not working to make appt
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Jay01.03 23:10
Prescription functions won't load
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Judy Maches01.03 22:49
Rx won't load - site and app
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Cat01.03 22:42
I am trying to place an order in the photo section... it keeps coming up ERROR ! It will not let me order. Please adddress this issue. I even called to notify Walgreens, still nothing.
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Nanayo01.03 20:49
I am unable to refill my prescriptions. The response is that the medication list "failed to load" and to retry which does nothing
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GD01.03 18:36
Issues with prescriptions, basically none of it is working.
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zas01.03 18:30
prescriptions failed to load
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RM25.02 09:49
My prescriptions wont load
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Ann Ominous14.02 22:49
I went to “Reports” where the rep said to call customer service. I’ve been on hold for over an hour over 2 days so far...On hold still...
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T Withrs12.02 19:43
Cannot place photo order or access manage my photos. Tried on the app and a desktop. 2/12/21
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lmcneil12.02 11:39
Can't place any orders either!
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Google Earth10.02 14:39
Exactly what state/jurisdiction map are you using?
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Laura Hatcher09.02 20:32
App and website prescription access is down
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bt09.02 19:29
none of those urls work at all. All have "Unresponsive message"
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mr09.02 16:26
web site for vaccine appointments is non-responsive. Urgh.
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drew09.02 14:43
Already have an appointment? I don't have an appointment already, yet when I find open vaccine appointments, the website does not allow me to sign up. Customer service has been of very little help. Will someone please HELP?
Source: https://updownradar.com/status/walgreens.com