TSN having issues today?

UpDown

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abb249055208c7af4d35568e422dfd63

Guestat 01:01 the day before yesterday
TSN's response to my request for a refund of my one-month subscription fee:

Jun 20, 2021, 5:14 PM

We apologize for the inconvenience. However, all subscription fees are non-refundable. TSN does not provide refunds for any partial month subscription periods or unwatched content.

If you require immediate assistance, please let us know or call 1-883-876-4357 between 9 AM EST - 11 PM EST and we'll be happy to assist you. Thanks!

Sincerely,

Rai Madale
Customer Care Representative
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97c7b5651d1d70bcab14249e0cc93520

Grumpy16.06 01:35
They are a bunch of crooks. Take your money and do not provide the stream. No response to messages. No explanation on their site, Twitter etc. They don't care though
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Frankky Starkky15.06 00:42
copa america is bugging again: This video file cannot be played.
(Error Code: 241404)
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Eric Lui14.06 19:46
Pol vs Svk TSN not working again!
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Marc14.06 17:41
Terrible service. Got the error 241404 during the HOL-UKR match all the time
If you call them, no answer
I wrote an email to help@tsn.ca and this actually bounces back with "The recipient's mailbox is full and can't accept messages now." !!!

WOW
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662549510dc5b4f3756db0c49c9a1a61

TSNSUX14.06 05:13
Casting to Chromecast still doesn't work
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John Levin13.06 23:33
TSN SUCKS
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Derek Arsenault13.06 23:25
Oh! A new error $#@&ing code!!! 241503.

I am absolutely losing my mind
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G baby13.06 23:19
CTV is showing game if you wanna catch the last half.
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Derek Arsenault13.06 23:19
Missed the second goal playing with the stupid app again.

Keep working TSN - you have more to fix!!!!

Casting to Chromecast still doesn't work, but streaming in browser is back up.
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7a67f8fd9ca282858e9eab16f7994fc2

C13.06 23:15
Same problem here with that code for thé Euros.

I went to my history settings and deleted only the cookies. Seems to be working now on all my devices after log in

It seems to be cookie related.

Good luck
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jlgfghjj13.06 23:14
Just fixed itself for me, here in Ottawa.
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756ea6ed3d30496bf856e42a8bbe7b15

pellegrino13.06 23:14
this is ridiculous app keeps crashing and doesn't work on my browsers
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G baby13.06 23:11
Missed a goal 😞
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Pissed at TSN13.06 23:10
TSN app is am absolute joke!
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G rossi13.06 23:10
Not working for me still
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30bbdc001520dd77a896271b27dafe94

xfthdrj13.06 23:09
TSN has no right showing this. Even the analysts are weak as hell and should stick to crappy MLS
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afbb9595f37a82a62e527d77d5b757b9

Rez13.06 23:09
Terrible service, I'm getting fed up of refreshing my browser with this error code 241404
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jhkjhkjhklh13.06 23:08
its working rn!!!!
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fullofshit13.06 23:07
lots of awful stuff around here including IT .. hope DAZN acquires all the soccer rights in CA from next season
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naph13.06 23:07
TSN is busting my balls - I hate it even when it works
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Mo13.06 23:06
If this was a hockey game TSN would have fixed it by now
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Chris Dellario13.06 23:04
fu TSN, I signed up to watch Ukraine games, may you burn in hell
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Bbbbrrrrscos13.06 23:04
Poor network management
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30bbdc001520dd77a896271b27dafe94

xfthdrj13.06 23:01
pirating now. better quality. emailing The Shit Network for refund.
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Frank13.06 22:59
TSN: TheShitNetwork.
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Ian Tang13.06 22:57
Went down for me while watching the EUROs. What did I pay for lol
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Darek Sobera13.06 22:56
Well great!
I subbed to TSN yesterday to watch the Euro, and today I get this:
"This video file cannot be played (Error Code: 241404)"
Even my Android App randomly stops streaming the game...
Good thing I only subbed for the month. Already cancelled my subscription.
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14feb78040bb3a6e323df7a36e74105d

Smug Gee13.06 22:55
I can not watch Euro cup I paid for this month because Euro cup, please fix this issue and refund this
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Derek Arsenault13.06 22:55
Yes!!!!!!!!
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Derek Arsenault13.06 22:53
Footybite.tv
Lots of popups to get through but I have the halftime live stream on now. Take note TSN/Bell
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380e54e78573decd58da79e9e321456d

ghostgoul13.06 22:53
illegal streams are more reliable. I don't know why I thought TSN could be trusted.
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Andy Lang13.06 22:51
And I'm still rather pissed off that TSN doesn't have an app for Google tv. So glad that DAZN took over the main soccer streams I wanted. This is complete crap.
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Andy Lang13.06 22:48
I can get the game on my mobile device using the TSN app, but it is a crappy, stuttering feed (which has been the case every time I've tried streaming). Won't load at all now on the laptops.
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Car> Andy Lang13.06 22:48
yes. I gave up.
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J> Andy Lang13.06 22:50
Same here
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30bbdc001520dd77a896271b27dafe94

xfthdrj13.06 22:46
Imagine this was the final, and your team is in it....I'd go mental
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45e079d37fbbda1bffaf04b98a061988

dinoffc13.06 22:45
Thankfully I only paid for a month. However, still not getting what I paid for, crap service.
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Derek Arsenault13.06 22:44
Same. Awful service
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a614c581c9b8789bfcc563fb3e30ab16

Marc13.06 22:44
Are you even trying to fix this? The professional thing to do is to at least respond when you have an outage. Here's your PR fix:

1. Let everyone know that you are fixing it and when you expect to have it fixed;
2. FIX IT!
3. Offer the match as an on-demand replay later for everyone, for free;
4. Give us all a refund for this month...
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Derek Arsenault> Marc13.06 22:47
YES!!!! 100%. Well said
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Derek Arsenault13.06 22:43
It's making me regret trying to be a good Canadian. We pay money, do the right thing and still get shafted
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30bbdc001520dd77a896271b27dafe94

xfthdrj> Derek Arsenault13.06 22:44
Agreed. Might as well pirate it I guess.....
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45e079d37fbbda1bffaf04b98a061988

dinoffc> xfthdrj13.06 22:53
No wonder people go for an IPTV and are cutting the cord.
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Leye Opejin13.06 22:42
TSN....ESPN charges 5.99 and their system is GLITCH free. DAMN (Error Code: 241404)
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Derek Arsenault13.06 22:42
Well said. This is absolutely shameful
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william13.06 22:42
Stream2watch is working beautifully. Thanks for the suggestion!!!
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Pierre-Joe Fekete13.06 22:41
Bunch of losers... I'm paying for something I can't even use..
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PG13.06 22:41
Their customer service via phone is not working. It cuts off. I am getting the same error 241404. The Nether lands match started as one of the best matches in this Euro and can't stream it.
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jhkjhkjhklh13.06 22:41
im reading the live updates to this game and it sounds like its an amazing game to be watching so im not happy!!!! yesterday they showed way to much of the demark game when erickson went down and now i cant even watch an actual game
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jhkjhkjhklh13.06 22:39
has anyone had success contacting TSN?? the link on the website is broken and when i call the number i cant get through
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Andy Lang13.06 22:38
And I thought the problem may be on my end. Apparently not. Error code 24140. TSN is by far the worst streaming service I've ever used and I only just subscribed to watch the Euro's.
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abb249055208c7af4d35568e422dfd63

guest13.06 22:38
been down about 20 mins, both on the app and on pc. I can't through to tsn support.
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301d0e7693d84d9658f5b5c885ebd613

Km13.06 22:38
My TSN app isn’t working. I have bell five so can still watch but agree. What garbage. Clearly the feed works if it’s on fine so this is solely with bell.
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jhkjhkjhklh13.06 22:34
the code keeps popping up for me and now the site offered to watch the stats..... i payed good money to watch the euros not to watch the stats change
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Derek Arsenault> jhkjhkjhklh13.06 22:36
Agreed!!!!
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Victor13.06 22:34
Error Code: 241404
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86fc0653e0a5dd1c6b7acbf80e0fe010

Raff C13.06 22:31
Correct, big working with 8009 error code and only euro game everything else on tsn up. Their technical support is not answering currently . What a joke
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Jay D13.06 22:30
$20 bucks for this garbage website??? get your shit together TSN
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jhkjhkjhklh13.06 22:29
i find it funny how we cannot watch anything live, and then i went to find the customer service link on the web site and that is the only other thing broken on the website, how unprofessional to not even show a way to contact them about these errors.....how ridiculous it is for them to take money and not provide the services they're suppose to or support their customers when something went wrong
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Frankky Starkky13.06 22:28
This video file cannot be played.
(Error Code: 241404)

I cannot the watch the game, so what's the point of my subscription?
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Derek Arsenault> Frankky Starkky13.06 22:41
Agreed. Sad part is, we the customer will get nothing out of it but services lost, time lost and frustration. If I ran my business like Bell media, I'd be out of business. It's maddening!!!
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e07aae6a94bc1c4f76d03bee59398a99

bryan13.06 22:26
ohh come on, fix it now!!!! we are watching netherland!!!
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jfdklasjfd13.06 22:25
Bought this just to watch the Euro and it stopped working. I can't wait until your woke business fails and you all have no jobs.
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3dda2ffa181523dd1b578c68c72a6ac2

Foveon13.06 22:24
I need to watch Eurp cup. Please fix it ASAP.
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Mo13.06 22:24
TSN is a joke, all down!
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687053fcef0732403c803f106a48c3e7

J13.06 22:24
Error 8009 !!! Crappy service, I want my $$ back
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4bd13a6610770a072e2e34b67e7e195f

gioialina13.06 22:17
I PAID FOR TSN.CA for the month to watch this Euro cup, and its not working....giving me an error when I try to watch it live
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af71ba57bf6d85bab08d2004ac79c110

stan13.06 22:16
stopped working at the beginning of the game. garbage
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